It’s been a trying few years for the service industry, to say the least. Although demand stayed high and kept business booming, the pandemic’s toughest challenges — namely, supply and labor shortages — bled over into 2022. If anything, the past year was about applying lessons learned after a year of wrestling with the unexpected. And with those new tools under their belts, technicians soldiered on.
This article first appeared in the May 2022 issue of AQUA Magazine — the top resource for retailers, builders and service pros in the pool and spa industry. Subscriptions to the print magazine are free to all industry professionals. Click here to subscribe.