2023 State of the Industry Service Report: Part Two

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In 20 years, most people will look back on the pandemic with a range of emotions, but economically speaking, there is no denying it was a great time to be a service technician in this industry. People had more freetime and more funds to spend on leisure items, like a backyard pool and spa, which increased business, and therefore, increased profits. According to the majority of our State of the Industry survey respondents, revenues increased throughout the pandemic, including last year, 2022.

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This article first appeared in the June 2023 issue of AQUA Magazine — the top resource for retailers, builders and service pros in the pool and spa industry. Subscriptions to the print magazine are free to all industry professionals. Click here to subscribe.

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