Retail

The Makings of a Mobile Sauna

With the help of a seasoned sauna builder, this DIYer constructed his own mobile sauna.

September 28, 2023

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Retail Product Trends and How to Keep Up With Them

Successful niche retail in today’s marketplace takes more ingenuity than ever.

September 21, 2023

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A Parade of Spas

Introducing a versatile and exciting product roundup — an ode to the best of the best in recent hot tub and spa installations, and the manufacturers that help to push the sector forward.

September 14, 2023

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Four Guys and a Hot Tub Business

Four friends each took 25% of Hydra Hot Tubs & Pools and turned it into a great, joint-enterprise success story.

September 7, 2023

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Sweat Serenity: 2023 Saunas Product Focus

We take a look at the newest sauna models and products from industry-leading manufacturers.

August 29, 2023

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Heat and Haute Couture: Fashion Model Poses in Sauna

A sauna — which was designed based on a traditional swimming pool, with blue and white tile — serves as an interesting backdrop for the photoshoot.

August 22, 2023

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Business Operations

How to Handle Irate Customers

There are six steps employees can take to ensure a problem is solved.

August 3, 2023

Customerservice

New Book Dives Into the History of Saunas

An upcoming book, "SAUNA: The Power of Deep Heat," explores the history of sauna, its unique culture and health benefits.

July 27, 2023

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Safety and Profit: The Many Benefits of Pool Covers

Helpful tips to close a pool cover sale while standing in your customer's backyard.

July 13, 2023

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Getting to Know 'Hot Tub Ernie' and His Successful Spa Business

The shopping experience behind Factory Spas Direct is very strategic, designed with first-rate customer service in mind.

July 11, 2023

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Revamp Your Water Testing Station

Five strategies from top pool and spa retailers to make your water testing stations stand out.

June 29, 2023

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Aerial Symphony of Synchronized Swimmers

Seeing a lack of synchronized swimming photography, this talented photographer took it upon himself to capture the elegance of the sport from an aerial viewpoint.

June 27, 2023

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Feature Image

When Should Salt Be Added to Newly Plastered Pools?

Wait until complete carbonation of the plaster before adding NaCl to salt pools.

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Fast Fall Close

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The Effects of Poor Pool Chemistry on Heating Systems

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Service in the Growing Vacation Rental Market

4 Tips for Pool and Spa Retailers Replacing QuickBooks POS

4 Tips for Pool and Spa Retailers Replacing QuickBooks POS

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