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2026 State of the Industry: Service Report
In the 2026 State of the Industry Service Report, pool and spa pros come together to share how community, healthy habits, new technology and a drive for excellence are shaping the service sector.
Service
What Your Pool Company is Really Worth — And Why Many Owners Misjudge It
Most pool company owners think they know what their business is worth, but a closer look at margins, operations and buyer expectations often tells a very different story.
Business Operations
11 Cringey Things Customers Say
The customer comments that make pool pros smile politely... and cringe inside.
Business Operations
Rudy Stankowitz: Fresh Quiet Burnout
Young service workers are experiencing a different type of burnout fed by the repetition and isolation of service work.
Business Operations
Positive Possibilities
The benefits of showing kids, particularly high school students, the upside of a career in the pool and spa industry.
Business Operations
Professional Appearance and Proper Dress for Pool Service Technicians
Proper attire ensures technicians are ready for any environment.
Business Operations
How to Get Your Kids Interested in the Family Pool and Spa Business
What three multi-generational pool and spa companies can teach us about engaging the next generation.
Business Operations
Recruiting: Labor of Love
How to find the right employees and retain them long-term.
Business Operations
Adventures in Service
True stories from the field capture the unexpected and sometimes challenging realities of life on a pool service route.
Business Operations
Workers' Compensation Insurance
What employers need to know as workers’ comp enters a tougher climate.
Service
Make Your Margins Grow
Valuable suggestions for service companies to keep their bottom lines healthy.
Builder
Marketing Advice for Pool Companies in 2026
As you reevaluate your marketing strategy for 2026, it's important to stay human in an AI-saturated world.
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Buyer's Guide
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