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Business Operations
Rudy Stankowitz: Shiver Me Timbers!
Pool service after a natural disaster can be daunting. Know how to begin remediation as well as what to charge customers.
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Pentair
Business Operations
So Many New Pools...
Is service the next big growth opportunity for your pool and spa business? Industry experts weigh in on the demand for service and maintenance, including best advice for running a successful department.
Marketing
Off-Season Marketing
Learn how to stay engaged during the slower months and actively drive off-season revenue.
Service
Adventures in Service
As pool technicians step into a customer's backyard, they're often greeted with the unexpected. Here, we present an array of memorable encounters shared by technicians from across the industry.
Retail
Industry Spotlight: Merchant Cost Consulting
Credit card processing fees can fly under the radar if you don’t know what to look for. Getting assistance from someone who knows the industry as well as the financial world can be helpful in many ways — and it’s only a free consultation away.
Business Operations
What You Measure, You Can Improve
Any pool and spa company can motivate workers, boost performance and generate more money by putting a yardstick to some well-chosen KPIs.
Business Operations
Rudy Stankowitz: Reinventing the W̶h̶e̶e̶l̶ (Tire)
Innovation is the key to reaching our full potential as a great pool and spa industry.
Service
Rudy Stankowitz: Don't Do This to Yourself
It's important that service technicians be proactive in taking care of their body both on the job and off.
Software
Rudy Stankowitz: Dangerous Waters?
Don't be afraid to implement industry-specific business software.
Business Operations
Rudy Stankowitz: Perception is Reality
First impressions are crucial, as they instantly shape the customer relationship and the perceived value of your service.
Business Operations
A Drive Down Victory Lane
AQUA's Truck & Van Contest has made its return, and we are thrilled to announce this year's winners.
Management
The 10 Habits of Great Managers
Business experts specify 10 indicators of effective leadership.
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