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Business Operations

Builder
New Risks in Workers' Compensation
Just as many employers are getting workers' and related costs under control, the pandemic has introduced new hazards to the regulatory terrain.
April 26, 2022
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Business Operations
Soaring Gas Prices Rattle Service
Service companies report how they are dealing with the rising prices at the pump.
April 12, 2022
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Management
Handling More Service With Reduced Staff
Strategies to keep service operations lean and efficient in times of labor shortage.
March 29, 2022
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Business Operations
Gas Prices Across the U.S.
A national map of retail prices people are paying at the pump.
March 15, 2022
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Management
Pool Bob's Hydro-Eclectic Musings: The New Guy
Do you remember what it’s like to be the new guy on the job?
March 2, 2022
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Business Operations
Automating a Service Department
How to solve labor problems and increase profits by automating your service department.
February 17, 2022
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Service
What Would You Do: Service Coupons
February 10, 2022
Business Operations
Hiring, Managing, and Leading People in the Pool and Spa Industry
Hal Denbar, entrepreneur and regional director at NPP, shares forward-thinking labor practices on how to manage employees in a tough but rewarding industry.
February 8, 2022
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Business Operations
47 More Tricks of the Service Trade
Our annual State of the Industry produces an annual catalogue of service wisdom from pool and spa pros across the country. These tips are sure to help you on your daily route.
January 25, 2022
Business Operations
Pool Bob's Hydro-Eclectic Musings: Know How — No Way!
A routine customer meeting takes an unexpected turn.
January 13, 2022
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Marketing
A Service Tech's TikTok Takeover
After documenting his daily grind on TikTok, a service tech based in Britain has become something of a pool-cleaning celebrity.
January 6, 2022
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Business Operations
Who's Had a Busy Year?
Pandemic-fueled demand has transformed entire industries, including pool service.
December 20, 2021
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Top Stories
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Service
2022 SOI Service Report
Although demand stayed high and kept service businesses booming, the pandemic’s toughest challenges — namely, supply and labor shortages — bled over into 2022.
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Spas
2022 SOI Hot Tub Report
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Safety
Safer Pools Use New Technology and Traditional Approaches
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Retail
2022 SOI Retail Report
Tara Simplifies Complex Vinyl-Liner Replacement Projects
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Tara Simplifies Complex Vinyl-Liner Replacement Projects
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Content Library
Buyer's Guide
Find manufacturers and suppliers in the most extensive searchable database in the industry.
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Buyer's Guide