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Management

Spas
In the Business of Being Present
A Vermont dealership shows how staying visible and connected to customers has kept hot tubs at the heart of its business.
Four team members posing together in a hardware or supply store with shelves of tools and equipment visible behind them
Sponsored
Industry Spotlight: LG Electronics
LG Electronics
Advances in compressor technology are helping manufacturers move beyond the traditional capacity range of residential pool heat pumps, creating new possibilities for larger pools, faster heating and cooling, and a broader range of applications.
Industry Spotlight: LG Electronics
Business Operations
Beyond the Showroom
A 10-day Costco pop-up gave one spa dealer a new way to reach hot tub shoppers and generate leads beyond the showroom.
Warehouse showroom displaying black and white mattresses with employees demonstrating products in industrial retail setting
Management
How to Hire With Care
Find the right employees by looking beyond skills to the qualities and experiences that make someone a strong fit for your team.
ClearWater Pools & Spas storefront with 'We're Hiring' recruitment sign and company logo on window
Management
Industry Watchlist: The People Who Show Us the Way
A look at the mentor-mentee relationships helping to elevate leaders across the pool and spa industry.
Three circular photos showing groups of people at various indoor venues with decorative lighting and backgrounds
Business Operations
The Tester Tests
A high-volume retail day illustrates how clearly defined roles keep chaos in check.
Customers at a water testing station counter in a pool supply store with product shelves behind
Business Operations
Burnout Prevention: Solopreneur Edition
Effective strategies to prevent burnout, tailored specifically to the many solopreneurs of the pool and spa industry.
Three smartphones floating in a swimming pool displaying Digital Automation, Outsourcing, and Work/Life Balance text
Management
Weathering the Storm
From hurricanes to everyday emergencies, a people-first approach is what gets teams through a crisis.
Storefront with 'Spas & Patio' signage during thunderstorm with lightning in dark sky
Business Operations
Recruiting: Labor of Love
How to find the right employees and retain them long-term.
Match.com job search interface with employee profile matching form
Business Operations
Workers' Compensation Insurance
What employers need to know as workers’ comp enters a tougher climate.
Swimming pool under construction with workers, concrete surface, blue sky with clouds
Retail
Dealers Reflect on a Strong 2025 and Look Ahead to 2026
As summer winds down in seasonal areas, pool and spa dealers reflect on a strong 2025 season and set goals for the year ahead.
Fantasy Spas showroom display with hot tub and green hedge wall backdrop
Management
Pay-For-Performance Plans
Build incentive plans that attract A-players and boost results without sacrificing values.
Bar graph showing monthly software installs by Tom, Ani, Bob, and Ryan
Retail
Pricing For Profit: Avoid the Race to the Bottom
Break the low-bid cycle by knowing the value your team brings to the table.
Humorous pool service company sign about hiring quality service
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