Service: Page 20

Shortage Update: Chlorine Plant Being Rebuilt, Due Spring 2022

There are several factors causing the chlorine shortage currently plaguing the pool and spa industry, but perhaps the largest is the loss of the BioLab chlorine plant in Lake Charles, La., as a result of Hurricane Laura last August. The company announced yesterday that the plant is being rebuilt and expected to come online in the spring of next year with additional capacity.

Bio Lab Rebuild

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What Would You Do: Cell Phone Policy

Outdoor Decor and More: Outdoor Living Product Focus

Summer is here, and the backyard is the place to be. With the "staycation" movement still going strong, it's all about products that help homeowners have more fun in and around the pool. Check out this wide variety of furniture, heating, water features, fire features and more — there's something for everyone.

June 2021 New Pool & Spa Products

This month's roundup of new products includes new business software, a fire pit table, shampoo and conditioner for after swimming and more.

Thursday Pools has created a kid-friendly video about water safety — read more in the company's product listing below.

Empowerment: The Key to Great Customer Service

The backbone of great customer service is empowerment. My definition is for any employee to make a fast-empowered decision on the spot in favor of the customer. No asking for approvals. No delays. No moving the request up the chain of command.

Coming Soon: DOE Pump Regulations

Ready or not, the new Department of Energy efficiency standards are fast approaching.

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It's Easy Swimming Green

A community park in Canada, is now home to the country’s first chemical-free, public outdoor pool.

Photos courtesy Pat Hanson, GH3

Tips for Growing a Pool Company

How to grow a successful pool and spa business.

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Dispatch From the Front: Rebuilding Texas

When we last checked in with pool pros in Texas, the situation was looking bleak. Now, three months after a winter storm destroyed hundreds of thousands of filters, heaters, pumps and valves, Anthony Mojica of Righteous Pool Service in Austin reports that things have actually gotten worse.

After the freeze, many homeowners believed their equipment was undamaged. Then they turned the pump on. (Photo by Heather Linton, Swim Carefree in Plano, Texas)

Pools Are Like Dogs

Dogs are heavily influenced by their environment, just like pools. Follow these steps to turn a bad pool into a good one again.

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2021 SOI Service Report

This past year tells a tale of two viciously battling variables for the service sector: out-of-control demand and strained supply.

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What Would You Do: Toolboxes and Bags

A toolbox plays a large role in a service technician's day. Without the right tools in a toolbox by their side, techs might be running back and forth between their truck, which wastes time and money on their daily routes. What can fit everything they need? Industry pros share their go-to tool boxes and bags.

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