Business Operations: Page 2

2023 State of the Industry: Retail Report

We start our month-long SOI coverage with the 2023 Retail Report. While pool and spa dealers remain busy, it appears that the unprecedented demand they have been wrestling with over the past few years is starting to level off.

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2024 Trend Alert: Using Technology for Customer Convenience & Loyalty

RB Retail & Service Solutions

Differentiate your business from competitors with in-store shopping apps, online bill pay systems and loyalty reward programs.

2024 Trend Alert: Using Technology for Customer Convenience & Loyalty

2023 AQUA 100 Winner: Van Kirk & Sons Pools & Spas

What started as a small, mom-and-pop business that focused on building and maintaining local pools has grown into a national, award-winning company, serving customers all throughout the state of Florida.

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Spa Dealer Profile: Wellis New England

Wellis New England is driving spa sales with its impressive new showroom.

The retail space that became Wellis New England had never been occupied — which offered designers a clean slate.

5 Ways Your Website Can Attract More Reliable Workers

With these tips, you can straighten a potential employee's path to your door — and build a more reliable and efficient team.

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Complete Your Team

Attracting and retaining quality workers remains a top concern for pool and spa professionals. We look at strategies that can help.

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47 Great Ways to Liven Up Your Showroom

Pool and spa retailers can strengthen their showroom design and increase profits with these helpful tips.

CK Spas has aimed to create an experience and not just an ordinary store, to inspire and make customers feel at home [see tip No. 41]. 'I know we've accomplished this when people walk in, stop and smile,' says Owner Dana Hyde. 'It also makes for a great work environment that is warm and cozy.'

Lessons From the Pandemic

Nimble adjustments and new thinking helped spa manufacturers survive the pandemic.

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When Business Slows, and It Snows

There is work to be done in the winter months if you want to take some pressure off of you and your employees come spring.

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2023 Retail Forecast

Retailers should expect a tougher environment in 2023, as a slowing economy will put downward pressure on retail sales.

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Industry Spotlight: RB Retail & Service Solutions

Industry-specific software for pool and spa businesses offers benefits far beyond any “off-the-shelf” software.

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Shoot for the Stars

Galaxy Home Recreation shares best practices to manage rapid retail growth, having grown substantially over the pandemic period.

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Business Operations

Easing the Pain of CC Fees

A cost-reduction firm can help you to renegotiate service expenses to save you money.

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Content Library

Dig through our best stories from the magazine, all sorted by category for easy surfing.

Content Library

Buyer's Guide

Find manufacturers and suppliers in the most extensive searchable database in the industry.