RB Retail & Service Solutions software, supplier of business software designed specifically for the pool and spa industry, has hired Alexandra Copeland as the company’s new Tech Support Coordinator. Alexandra has many years of experience as a Tier 1 and 2 technical support team member with extensive familiarity with SQL and simple queries, ability to troubleshoot hardware and software including Android and iPhone devices, web portals, Windows OS and audio video mediums. Alexandra will manage the technical support team to ensure productivity goals are met, coordinate schedules for installations, testing, and other department duties related to overall customer satisfaction. Alexandra can be reach by email at [email protected] or by phone at (866) 224-7225.
