Service: Page 28

Becoming a Pool and Spa Company Your Customers Fall in Love With

Getting your customers to see you as the only one that provides a solution to their pool and spa problems involves everything you do—and everything you choose not to do. It communicates the value and character of your brand, and even the little things matter. The message you send when you handle phone conversations, when you send email messages, the way you handle complaints, the convenience you offer and the relationship you cultivate with your customers…. it’s all part of the message you’re sending about your brand.

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Industry Spotlight: LG Electronics

LG Electronics

Advances in compressor technology are helping manufacturers move beyond the traditional capacity range of residential pool heat pumps, creating new possibilities for larger pools, faster heating and cooling, and a broader range of applications.

Industry Spotlight: LG Electronics

How to Partner With a Realtor to Grow Your Business

When service professionals partner with a realtor, it can help to grow their business exponentially.

Neglected pools like this one sometimes accompany house listings, prompting a realtor to seek out pool service.

Orlando is On

The Everything Under the Sun Expo welcomes the pool and spa industry to an in-person event.

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February 2021 New Spa & Pool Products

What's new in spa and pool products this month? Take a look below!

Follow ‘The Legend’ at The Pool & Spa Show!

Follow "The Legend" at the Pool & Spa Show Experience on Tuesday, January 26 and Wednesday, January 27.

A Successful Crossing

This successful family business sale offers helpful tips for those contemplating the same feat.

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Live From A.C., it's the Pool and Spa Show!

The event will be the industry’s first live-streaming trade show, broadcasting from Atlantic City.

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A Life-Changing Experience: Pleatco Award Nominations Close Sept. 28

The following content is supported by one of our advertising partners. To learn more about sponsored content, click here.

Jamie Gaumond, the 2015 Pleatco Perfect PoolGal, says the recognitition opened new doors for her business and helped bring in more clientele.

Tech Notes: The Crucial Role of Standards and Codes

Understand the standards and codes that keep pools and spas safe.

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What Would You Do: Firing a Customer

When service professionals choose to let a customer go for whatever reason, it can benefit staff morale and improve daily operations. But doing so can be a tough conversation, especially when you want to avoid bad reviews and reach the other side with a clean, positive break. How do you fire a customer? Industry pros share their insights.

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A Balancing Act: 2021 Chemical Product Focus

Check out the latest products designed to help pool pros sustain safe, clear and comfortable waters.

How to Properly Bid on a Pool

Service techs should follow these rules when they visit a property for the first time.

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Content Library

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Content Library

Buyer's Guide

Find manufacturers and suppliers in the most extensive searchable database in the industry.