Retail: Page 42

Upselling Spas in the Internet Age

The modern retail customer feels empowered by online research and less dependent on the salesperson for information. This requires some adjustment.

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Sponsored

Borates: Once Per Year

Haviland

Once per year, Haviland reminds you that borates help maintain ideal water quality – and only need to be tested and reapplied once per year.

Borates: Once Per Year

Psychological Secrets to Staff Retention

An executive at Axiall shares his take on attracting, integrating and keeping new employees.

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This KFC Bucket-Shaped Hot Tub is Not a Joke

Like a deep-fried piece of chicken, you can have the sensation of sitting in a chicken bucket.

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Saunas: The Sensory Experience

Today’s sauna is no longer just about the temperature and humidity in the room. It’s becoming a multi-sensory experience.

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Trichlor: The Dependable Pool Performer

A true staple of residential pool care, trichlor has gained prominence due to its straightforward application of the pool industry’s ubiquitous sanitizer, chlorine.

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SOI Retail Report 2019: Strong and Steady

How do pool and spa retailers feel about the future of the industry? We share the results of our 2019 survey.

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Drug Tests: Yes or No?

Deciding how to structure an effective company drug policy is not an easy matter, but it’s important.

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2019 AQUA 100 Winner: Ultra Modern Pool & Patio

Ultra Modern Pool & Patio's reputation in the Wichita, Kan., metro area can be credited to the customer-first mentality that is imbued into every facet of the business.

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Make More Money Selling Salt Chlorine Generators

A salt chlorine generator is not just a product you sell and walk away from. Developing a program of ongoing customer support and education could lead to a regular stream of profit for your business.

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Business Briefs

Hayward Dramatically Expands Trade-Only Line

Under the new policy, more than 900 SKUs will be taken offline, warranty plans will change to better support brick-and-mortar dealers and online products will increase in price.

2019 AQUA 100 Winner: Pool Stop

President Harvey Rippy does not see Pool Stop as simply a business, but an opportunity to do good in the world.

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2019 AQUA 100 Winner: Patio Pleasures Pools & Spas

Unlike the common tropical theme you’ll find in pool stores, Patio Pleasures took a cue from HGTV and gave its showroom a modern farmhouse feel.

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Page 42 of 161

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