Lots to See in A.C.

Ook 120 Aq Feat

The Pool & Spa Show

The Atlantic City Convention Center
1 Convention Blvd, Atlantic City, N.J.

Conference:
JANUARY 27-30

Exhibits:
JANUARY 28-30

Exhibit Floor Hours:
Tues, January 28:
11 a.m. - 5 p.m.
Wednes, January 29:
11 a.m. - 5 p.m.
Thurs, January 30:
10 a.m. - 2 p.m.

It's the start of a new decade and a clean slate. Whether you’re looking to improve your business this year or set new team goals, a nice place to begin is at one of the biggest trade shows of the year: The Pool & Spa Show in Atlantic City.

The Pool & Spa Show, organized by the Northeast Spa and Pool Association, returns to the Atlantic City Convention Center with over 70 education courses, new products and plenty of engaging exhibits. Expected to draw in well over 10,000 pool and spa professionals, the show surely has something for everyone.

What’s new this year? Brett Abbott is presenting “The Deadly Dozen,” a compilation of 12 company-crushing killers that could be lurking in your business and hurting your marketing strategies. You’ve read about them in AQUA and now, attendees can catch his course in person. His seminar takes place on Wednesday, Jan. 29, at 8:30 a.m. Other seminar highlights include “21st Century Science for Residential Pools,” a “Women’s Leadership Workshop,” and “Selling Against the Internet.”

For the first time ever, NESPA will combine the celebration of its 2019 Outstanding Achievement Awards with this year’s Welcome Party, which is scheduled to take place on Monday, Jan. 27 at 7 p.m. in the Saloon Bar at Bally’s Wild Wild West Casino. For just $20 per ticket, you can celebrate these outstanding builder and service companies while kicking off the week with live music, food, beer pong and, once again, a mechanical bull. After the party, NESPA encourages attendees to visit the NESPA Membership Suite on the show floor to see the award-winning projects up close.

Industry professionals can also expect to see The Wall again this year. Offering hands-on demonstrations and an interactive learning experience, The Wall will give advice on how to handle heater repairs, pressure testing, shotcrete application and more.

It’s the trade show for industry professionals held by industry professionals. We hope to see you there!

A.C. Schedule

Sunday, January 26

8 a.m.

  • PHTA Certified Hot Tub Technician (Day 1)
  • PHTA Certified Maintenance Specialist (Day 1)
  • PHTA Certified Service Technician (Day 1)
  • PHTA Pool Spa Construction Course (Day 1)

9 a.m. - 5 p.m.

  • PHTA Certified Pool Operator (Day 1)

Monday, January 27

8 a.m.

  • Comprehensive Water Chemistry for
    Residential Pools
  • GENESIS Cost Estimating (Business 432)
  • NPC Pool Start-Up Certification
  • PHTA Certified Hot Tub Technician (Day 2)
  • PHTA Certified Maintenance Specialist (Day 2)
  • PHTA Certified Service Technician (Day 2)
  • PHTA Pool Spa Construction Course (Day 2)

8:30 a.m. - 5 p.m.

  • Employees: How to Improve Productivity, Performance & Retention

9 a.m. - 5 p.m.

  • PHTA Certified Pool Operator (Day 2)

12:30 p.m.

  • Intent to Invent: Start-Up Steps to Monetize Your Ideas
  • Mining Your A$$ETS-Maximizing Your Business’ Bottom Line
  • New Federal Pool Pump Regulations: How It May Impact Your Business (PHTA University)
  • Understanding Principles of Circulation, Hydraulics and Reduced Speed Technology
  • Water Chemistry Mysteries

12:30 p.m. - 3:45 p.m.

  • Basic Electricity for Service Techs

12:30 p.m.

  • Rookie to All-Star: The Fundamentals of Pool & Spa Service
  • SPANISH Rookie to All-Star: The Fundamentals of Pool & Spa Service

2:15 p.m.

  • Maximizing Energy Efficiency Pump Rooms with Variable Frequency Drives
  • Qualifying for Fun & Profit Retirement Planning: How Do I Get There from Here?
  • The Unique Aspects of Hot Water Chemistry & Testing Variable Speed Heat Pumps

4 p.m. - 5 p.m.

  • WAVE Event: WOW! Service - Creating Customer Experiences That Keep Customers For Life

Tuesday, January 28

8 a.m. - 12 p.m.

  • PHTA Certified Hot Tub Technician (Day 3)

8 a.m.

  • PHTA Certified Maintenance Specialist (Day 3)
  • PHTA Certified Service Technician (Day 3)
  • PHTA Pool Spa Construction Course (Day 3)

8:30 a.m.

  • Codes for Residential Pools are Changing Again! (PHTA University)
  • Detailed Overview of Employee Handbook & The Importance of Job Description
  • Developing A Strong Organization Through Team Building
  • Hayward Variable Speed Pumps
  • How Much Money Did I Make? How to Better Understand and Use Your Income Statement
  • Natural Swimming Pools - “Water the Way Nature Intended”
  • Proper Pool Care: An Examination of Myth and Fact
  • Pumps & Motors: Operation and Troubleshooting
  • Renovation of Waterfeatures - Hydraulic Considerations (GENESIS E281)
  • SPANISH - Variable Speed Pump Technology
  • What’s In Your Contract? Protecting Yourself from Liability

8:30 a.m.

  • Advanced Chlorine Generators Troubleshooting
  • Basic Water Chemistry
  • Heaters: Sizing, Installation, & Troubleshooting
  • Measuring For Safety Covers
  • The A.C.E. Model: 8 Steps to Delivering an Astonishing Customer Experience
  • Thirteen of the Most Common Sales Mistakes
  • Women’s Leadership Workshop: Identifying Your Sources of Conflict in the Workplace & Resolving Issues Professionally

9 a.m. - 11 a.m.

  • Tile & Coping Repairs and Renovations (Includes Hands-On Workshop)

10:15 a.m.

  • Cyber Liability Exposures
  • Effective Leadership Skills: From Managing to Disciplining Employees
  • Get Out of Your Comfort Zone: How to Start Digital Marketing
  • Heating Your Pool Water with Solar Energy
  • How to Use Video to Generate Leads and Close Deals
  • Pool Contaminants: Phosphates, Metals & Organic Waste
  • RWQC: Analysis and Understanding of Source Water (PHTA University)
  • Saltwater Pool Troubleshooting: Beyond the Equipment
  • SPANISH - Basic Electricity for Service Techs
  • Structural Repairs of Existing Pools (GENESIS E203)
  • Zodiac Variable Speed Pumps

1 p.m. - 2 p.m.

  • Heaters Hands-On Workshop

3 p.m. - 4 p.m.

  • Heaters Hands-On Workshop

Wednesday, January 29

8 a.m. - 10 a.m.

  • Shotcrete Uncovered

8:30 a.m.

  • Employment Issues for Contractors
  • Empowering Your Employees
  • Hidden Pitfalls in Not Following the ISPSC Public Pool Code Could Cost You Time, Money, and a Trip to the Courthouse (PHTA University)
  • Maintaining the Water in Salt-Chlorine Generator Pools - The Case for Borates
  • On The Floor: Merchandising “GPS” for Increased Sales
  • Pentair Variable Speed Pumps
  • Proper Techniques for Prepping a Pool Shell for Plastering
  • Selling Against the Internet
  • SPANISH - Pool Chemistry For Service Techs
  • What’s “That” On The Pool Surface?

8:30 a.m.

  • Advanced Water Chemistry
  • Finding Leaks - Turn Headaches into Profits (w/Expert Panel)
  • The Deadly Dozen Company-Crushing Killers
  • The Five Levels of Leadership
  • Vinyl Liners: Tips & Techniques for A Perfect Fit

9 a.m. - 11 a.m.

  • Tile & Coping Repairs and Renovations (Includes Hands-on Workshop)

9 a.m. - 1 p.m.

  • PHTA Exam Day

10:15 a.m.

  • 21st Century Science for Residential Pools Gen X, Y, & Z: What Today’s Customers Care About
  • How to Start Creating Engaging Videos and Pictures for Your Pool Company
  • Managing Substance Abuse in the Workplace
  • Metal Stains: How do I Prevent Them? How Do I Remove Them?
  • Proper Inground Spa Jet Design in a Variable Speed World
  • Sales Skills for Women: Strategies to Keep You Afloat!
  • Solutions for Pool Builders To Identify, Improve and Increase Profits
  • Spanish - Healthy Hydraulics & High End Installations
  • The Fiberglass Advantage: Understanding the Builder Benefits & Basic Installation Techniques
  • (PHTA Fiberglass Council)

1 p.m. - 2 p.m.

  • Heaters Hands-On Workshop

1 p.m. - 4 p.m.

  • NPC Pool Start Up Re-Certification

3 p.m. - 4 p.m.

  • Heaters Hands-On Workshop

Thursday, January 30

8:30 a.m.

  • Be An “Undercover Boss”: Clues to Create A Team of Superheroes!
  • Google Ads - How to Get Results and Not Get Burned
  • Realistic Expectations of Swimming Pool Plaster
  • SPANISH - Methods of Pool Heating
  • Streamlining Your Service Department - The Next Level
  • The Practical Application of UV/Ozone for Residential Pools
  • Winterization and Preventing Calcite Crystals
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