Service: Page 118

Quick Tips: June 2013

A strategy for boosting customer service, a way to market yourself in your customer's backyard and more — check out this compilation of great business tips we've come across.

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Luvari Above Ground Pools: Helping Independent Dealers Compete Bigger, Sell Smarter, and Grow Faster

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Luvari Above Ground Pools: Helping Independent Dealers Compete Bigger, Sell Smarter, and Grow Faster

New and Updated Pool & Spa Products: June 2013

A salt chlorinator, a cool slide, a liner pattern, pool chemicals, a new deck lounger and more — check out the latest pool and spa products to hit the market.

P.K. Data Announces New Market Reports

P.K. Data has published its annual comprehensive analysis of the current state of the U.S. residential pool and spa market.

State of the Industry: Service (Part II)

In Part II of the service portion of our State of the Industry results, we share more data about your biggest concerns for the future and what you would do to change the industry.

Service Voice 2013: Stewart Vernon

Stewart Vernon, founder and CEO of America's Swimming Pool Company, discusses competition with the Internet and how the psychology of the customer has changed.

State of the Industry 2013: Service (Part I)

It's service week at AQUA, and that means it's time to reveal our findings from our State of the Industry survey. We asked service pros about their rates, how much money they made and what kind of ride they drive.

Service Voice 2013: Bob Nichols

With 32 years in the service industry, Bob Nichols is an industry veteran. Here he discusses sales tax fraud, Internet equipment sales and more.

Service Voice 2013: Pete Coccaro, Jr.

President of FSPA and owner of Nautilus Pools Pete Coccaro discusses the state of pool legislation in Florida, unlicensed contractors and what has changed in the wake of the ADA deadline.

Organization News

APSP Embraces Dramatic Change

APSP is undertaking some of the biggest changes in the organization’s history.

Proof: What Science Knows About Aquatic Exercise

Dr. Bruce Becker, an expert in aquatic therapy, explains what science has proved about the benefits of water therapy to health.

Motor & Pump Explorations: A Study of Pump Efficiency

Are pumps and motors as efficient as advertised? Two studies by IPSSA sought to find out, and the results are surprising.

Spotlight: Willan Johnson, CEO VivoPools

VivoPools is one of the fastest-growing swimming pool companies in North America. Here, we meet the company's CEO and learn his business strategy.

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