Adventures in Service

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6 Adventures In Service Medium

When a pool tech rounds the corner into a customerโ€™s backyard, they never really know what theyโ€™re going to find. There are always surprises, sometimes when they least expect it, but pool pros know how to take the good with the bad.

We offer you a collection of photo-worthy moments sent to us from techs all over the country โ€” from the funny to the unusual to the frustrating. No doubt, these techs have some stories to tell.

 

 


 

 219267351 401327578199647 5291381642496403338 N5 W 1121 Aq Hailey Nicole2 LgPhotos courtesy Hailey Larsen

The Contortion Chamber Equipment Pad

When Hailey Larsen of Wade in the Water Pool & Spa Services (Padre Island, Texas) stumbled upon this equipment pad, her first thought was, โ€œThis architect must hate technicians.โ€

The pump room, located below a 15,000-gallon condominium pool on the edge of a canal, was not built for comfortable maintenance. โ€œI frequently bump my head on the ceiling,โ€ she says. โ€œItโ€™s a service techโ€™s nightmare โ€” the below grade equipment is pretty dramatic in itself.โ€

To add insult to injury, the canal is located 3 feet from the equipment door, so the room floods when the water rises. โ€œItโ€™s definitely not my favorite account,โ€ says Larsen.

 

 


 

 

Hanging in the Balance

5 P 1121 Aq Michael Walsh LgPhoto courtesy Michael Walsh

Itโ€™s not every day one has the opportunity to dangle their coworker over a body of water. In this instance, Jason of N.J.-based Blue Dolphin Natural Water Systems manages to hold on to the ankles of his colleague, Ryan, as he reaches for a safety cover waterfall cable system eyebolt to remove it.

โ€œThe picture doesnโ€™t do it justice. It was quite a drop,โ€ says Michael Walsh, who snapped the photo. โ€œThe last company used a boat,โ€ he jokes.

 

 


 

 

Pop!

5 Q 1121 Aq Tony Keigley LgPhoto courtesy Tony Keigley

Tony Keigley of Discount Pool Repair (Arlington, Texas) received a phone call no industry pro wants to get โ€” behold, the dreaded pool pop. As usual, the damage caused was impressive, leaving the concrete deck in shambles and plowing up part of the yard. At least the bird bath and feeder managed to get away unscathed.

 

 


 

 

An Unwanted Friend

5 O 1121 Aq Michael Burns LgPhoto courtesy Michael Burns

This spider is believed to be an Agelenopsis Aperta โ€” also known as the desert spider. While bites from this species are typically harmless, it doesnโ€™t mean his presence was met with a happy greeting. Michael Burns of Perfection Pools and Spas, Inc. (Chico, Calif.) had a run in with this guy when lifting a spa cover. โ€œRemember to always practice caution when lifting covers,โ€ he says.

 

 


 

 

A Most Unusual Quote

5 N 1121 Aq Jeff Wilson LgPhoto courtesy Jeff Wilson

Jeff Wilson (The Pool Connection, Windsor, Ontario) was called to this property for a quote. โ€œThe homeowners wanted an estimate on how much it would cost to get their pool up and running, a pretty standard request,โ€ says Wilson. โ€œBut upon walking into the yard, it took everything in me to contain my laughter.โ€

He estimated the refurbishment cost to be around $40 thousand, which was beyond the coupleโ€™s budget. โ€œWell, what if I dig it out myself?โ€ countered the husband.

โ€œMy response was, โ€˜Give me a call when youโ€™re done, and Iโ€™ll revisit the yard,โ€™โ€ says Wilson. โ€œIโ€™m still waiting on the call.โ€

 

 


 

 

A Surprise Hambush

5 J 1121 Aq Cory Eagles LgPhoto courtesy Cory Eagles

This familyโ€™s pet pig was there to lend Cory Eagles of Eagles Pool Services, New Brunswick, Canada, (and the 2016 Pleatco Perfect PoolGuy) a helping hand โ€” though he wasnโ€™t much help at all. โ€œHe kept chewing on my shoe laces,โ€ laughs Eagles. โ€œNot something you see on your everyday route.โ€

 

 


 

 

Ready to Snap

5 K 1121 Aq Gloria Rodriguez LgPhotos courtesy Gloria Rodriguez 5 L 1121 Aq Gloria Rodriguez2 Lg

โ€œMy partner was the first one to arrive at this location and see the turtle in the pool,โ€ recalls Gloria Rodriguez (Your New Pool Girl in Corpus Christi, Texas). โ€œWhen he was unable to catch him, he called me for backup.โ€

Rodriguez arrived at the property expecting an average-sized, harmless turtle. โ€œLittle did I know, it was a snapping turtle, and he was huge!โ€ she recalls. The two service techs worked together to get him out of the pool, which proved difficult because of the turtleโ€™s speed and weight.

โ€œIt was hard for me to carry him out, but once I was able to get a better grip on my pole, I was able to lift him,โ€ she says. The turtle was then taken behind the homeownerโ€™s fence and released into the grass. Will he be back to strike again? Only time will tell.

 

 


 

 

Humongous Hairball

5 Z 1121 Aq David Rose LgPhoto courtesy David Rose

โ€œThis is normally a good customer,โ€ explains David Rose, owner of DCR Pool Service in San Diego, Calif. โ€œBut when all five of their kids come to visit โ€” and bring three to four dogs with them โ€” this is what I get every summer.โ€

This particular ball of hair came out of the leaf catcher on the vacuum hose line, but there was a similar hairball in the skimmer and pump basket, too.

โ€œNot pictured is the dead lizard I found in the middle of the ball, as if it was a birdโ€™s nest,โ€ says Rose.

 

 


 

 

Itโ€™s Alive!

6 A 1121 Aq Jeremy King Lg 6 B 1121 Aq Jeremy King2 LgPhotos courtesy Jeremy King

This swimming pool had been sitting stagnant for over five years when Jeremy King (St. Louis Professional Pool Inspections) was called to the homeownerโ€™s backyard for an assessment. โ€œAll I do anymore is swimming pool inspections. Once I am done, I put the cover on it, and it becomes someone elseโ€™s problem,โ€ King laughs.

โ€œI would suspect this pool would be a several month project, as it needed a complete rehab,โ€ he says. โ€œEven if the pool was in good working condition, I think a drain and clean would be in order. That would be a several day process, Iโ€™m sure.โ€

 

 


 

 

What Are You Trying to Tell Me?

6 E 1121 Aq Paul Jair LgPhoto courtesy Paul Rodriguez

This one needs no explanation. Paul Rodriguez has to share space with trash and recycling bins on this equipment pad, buried in the back of his customerโ€™s backyard and surrounded by brick walls.

 

 


 

 

One Trip Wonder

6 D 1121 Aq John Silvestri LgPhoto courtesy John Silvestri

John Silvestri, a moderator of the popular industry Facebook group, โ€œTalking Pools,โ€ snapped this photo while out and about this past summer.

It looks like this unknown service technician doesnโ€™t have much of a knack for safety and given the industry product shortages, is quite the daredevil. One pro commented, โ€œWow, by todayโ€™s standards, all of that is worth more than the truck!โ€

 

 


 

 

Iโ€™m Watching You!

5 Y 1121 Aq David Ritter1 LgPhoto courtesy David Ritter

David Ritter, of Chip and Dip Pool and Spa Service in Naperville, Ill., was closing down this account for the winter season when he spotted a watchful pair of eyes, the eyes of a minion (from the popular childrenโ€™s movie, Despicable Me).

โ€œThis is a brand new install, and the Dad painted the filter for his kids,โ€ says Ritter. The Minion certainly adds more charm to an otherwise plain filter.

 

 


 

 

Underwater Mission

5 X 1121 Aq Cris LgPhoto courtesy Crisangela Neidlinger

โ€œVery few jobs let you hold your boss underwater,โ€ says Crisangela Neidlinger of Best Pool Care in Ocean City, Md. In this case, itโ€™s Neidlinger being held underwater by her colleague of 10-plus years, Bryan Ginnavan.

โ€œUnderwater repairs, by nature, involve creative solutions,โ€ explains Neidlinger. โ€œMostly, I am successful without assistance, but securing this particular main drain cover required the use of both hands simultaneously โ€” while also viewing and guiding the screw at a good angle.โ€

It was a chilly May morning at this job, but Neidlinger does what she can for her commercial customers. โ€œBryan and I always have a sense of humor about the situations we end up in,โ€ she laughs.

 

 


 

 

Tiger Bunny

6 N 1121 Aq Tiger Bunny LgPhoto courtesy Tra Miller

Is it a bunny? Is it a tiger? Tra Miller, owner of Astro Pool and Spa in Winter Springs, Fla., was left perplexed by this very large statue in his customerโ€™s backyard. At first glance, it was thought to be a fountain, but no. Each appointment it sits, an inbetween creature, waiting to greet him.

 

 


 

 

Challenge Accepted

6 Q 1121 Aq Rock LgPhoto courtesy Ryan Barlow

Talk about being stuck between a rock and a hard place. Many pool pros first thought this was either an egg or a potato; however, itโ€™s just a common, backyard rock in an uncommon scenario.

โ€œI first noticed the suction was not working,โ€ says Ryan Barlow of Pacific Clear Pool & Spa, Inc. in Temecula, Calif. โ€œSo, I started to turn valves to investigate the issue further. This valve would not turn to isolate the skimmer from the vac line. I opened up the port valve and discovered a rock jammed in the line.โ€

Among the less-serious suggestions on how to rectify the situation were dynamite, a sledge hammer or to simply shrink the rock (easy, right?). โ€œI ended up getting it out with channel locks and a screwdriver,โ€ says Barlow. โ€œIt took 45 to 55 minutes.โ€

 

 


 

 

You Mean, This Isnโ€™t a Toilet?

6 P 1121 Aq Racoon LgPhoto courtesy Rob Estell

This raccoon was caught red-handed leaving a little surprise for Rob Estell, a retired Fla.-based pool contractor. If only heโ€™d have fled the crime scene a few minutes sooner.

Estell, who now teaches pool education and is a broker of pool businesses, simply captioned this photo-worthy moment with a sarcastic, โ€œFun.โ€ Iโ€™m sure this was a fun cleanup indeed.

 

 

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