
When a pool tech rounds the corner into a customerโs backyard, they never really know what theyโre going to find. There are always surprises, sometimes when they least expect it, but pool pros know how to take the good with the bad.
We offer you a collection of photo-worthy moments sent to us from techs all over the country โ from the funny to the unusual to the frustrating. No doubt, these techs have some stories to tell.
Photos courtesy Hailey Larsen
The Contortion Chamber Equipment Pad
When Hailey Larsen of Wade in the Water Pool & Spa Services (Padre Island, Texas) stumbled upon this equipment pad, her first thought was, โThis architect must hate technicians.โ
The pump room, located below a 15,000-gallon condominium pool on the edge of a canal, was not built for comfortable maintenance. โI frequently bump my head on the ceiling,โ she says. โItโs a service techโs nightmare โ the below grade equipment is pretty dramatic in itself.โ
To add insult to injury, the canal is located 3 feet from the equipment door, so the room floods when the water rises. โItโs definitely not my favorite account,โ says Larsen.
Hanging in the Balance

Itโs not every day one has the opportunity to dangle their coworker over a body of water. In this instance, Jason of N.J.-based Blue Dolphin Natural Water Systems manages to hold on to the ankles of his colleague, Ryan, as he reaches for a safety cover waterfall cable system eyebolt to remove it.
โThe picture doesnโt do it justice. It was quite a drop,โ says Michael Walsh, who snapped the photo. โThe last company used a boat,โ he jokes.
Pop!

Tony Keigley of Discount Pool Repair (Arlington, Texas) received a phone call no industry pro wants to get โ behold, the dreaded pool pop. As usual, the damage caused was impressive, leaving the concrete deck in shambles and plowing up part of the yard. At least the bird bath and feeder managed to get away unscathed.
An Unwanted Friend

This spider is believed to be an Agelenopsis Aperta โ also known as the desert spider. While bites from this species are typically harmless, it doesnโt mean his presence was met with a happy greeting. Michael Burns of Perfection Pools and Spas, Inc. (Chico, Calif.) had a run in with this guy when lifting a spa cover. โRemember to always practice caution when lifting covers,โ he says.
A Most Unusual Quote

Jeff Wilson (The Pool Connection, Windsor, Ontario) was called to this property for a quote. โThe homeowners wanted an estimate on how much it would cost to get their pool up and running, a pretty standard request,โ says Wilson. โBut upon walking into the yard, it took everything in me to contain my laughter.โ
He estimated the refurbishment cost to be around $40 thousand, which was beyond the coupleโs budget. โWell, what if I dig it out myself?โ countered the husband.
โMy response was, โGive me a call when youโre done, and Iโll revisit the yard,โโ says Wilson. โIโm still waiting on the call.โ
A Surprise Hambush

This familyโs pet pig was there to lend Cory Eagles of Eagles Pool Services, New Brunswick, Canada, (and the 2016 Pleatco Perfect PoolGuy) a helping hand โ though he wasnโt much help at all. โHe kept chewing on my shoe laces,โ laughs Eagles. โNot something you see on your everyday route.โ
Ready to Snap


โMy partner was the first one to arrive at this location and see the turtle in the pool,โ recalls Gloria Rodriguez (Your New Pool Girl in Corpus Christi, Texas). โWhen he was unable to catch him, he called me for backup.โ
Rodriguez arrived at the property expecting an average-sized, harmless turtle. โLittle did I know, it was a snapping turtle, and he was huge!โ she recalls. The two service techs worked together to get him out of the pool, which proved difficult because of the turtleโs speed and weight.
โIt was hard for me to carry him out, but once I was able to get a better grip on my pole, I was able to lift him,โ she says. The turtle was then taken behind the homeownerโs fence and released into the grass. Will he be back to strike again? Only time will tell.
Humongous Hairball

โThis is normally a good customer,โ explains David Rose, owner of DCR Pool Service in San Diego, Calif. โBut when all five of their kids come to visit โ and bring three to four dogs with them โ this is what I get every summer.โ
This particular ball of hair came out of the leaf catcher on the vacuum hose line, but there was a similar hairball in the skimmer and pump basket, too.
โNot pictured is the dead lizard I found in the middle of the ball, as if it was a birdโs nest,โ says Rose.
Itโs Alive!


This swimming pool had been sitting stagnant for over five years when Jeremy King (St. Louis Professional Pool Inspections) was called to the homeownerโs backyard for an assessment. โAll I do anymore is swimming pool inspections. Once I am done, I put the cover on it, and it becomes someone elseโs problem,โ King laughs.
โI would suspect this pool would be a several month project, as it needed a complete rehab,โ he says. โEven if the pool was in good working condition, I think a drain and clean would be in order. That would be a several day process, Iโm sure.โ
What Are You Trying to Tell Me?

This one needs no explanation. Paul Rodriguez has to share space with trash and recycling bins on this equipment pad, buried in the back of his customerโs backyard and surrounded by brick walls.
One Trip Wonder

John Silvestri, a moderator of the popular industry Facebook group, โTalking Pools,โ snapped this photo while out and about this past summer.
It looks like this unknown service technician doesnโt have much of a knack for safety and given the industry product shortages, is quite the daredevil. One pro commented, โWow, by todayโs standards, all of that is worth more than the truck!โ
Iโm Watching You!

David Ritter, of Chip and Dip Pool and Spa Service in Naperville, Ill., was closing down this account for the winter season when he spotted a watchful pair of eyes, the eyes of a minion (from the popular childrenโs movie, Despicable Me).
โThis is a brand new install, and the Dad painted the filter for his kids,โ says Ritter. The Minion certainly adds more charm to an otherwise plain filter.
Underwater Mission

โVery few jobs let you hold your boss underwater,โ says Crisangela Neidlinger of Best Pool Care in Ocean City, Md. In this case, itโs Neidlinger being held underwater by her colleague of 10-plus years, Bryan Ginnavan.
โUnderwater repairs, by nature, involve creative solutions,โ explains Neidlinger. โMostly, I am successful without assistance, but securing this particular main drain cover required the use of both hands simultaneously โ while also viewing and guiding the screw at a good angle.โ
It was a chilly May morning at this job, but Neidlinger does what she can for her commercial customers. โBryan and I always have a sense of humor about the situations we end up in,โ she laughs.
Tiger Bunny

Is it a bunny? Is it a tiger? Tra Miller, owner of Astro Pool and Spa in Winter Springs, Fla., was left perplexed by this very large statue in his customerโs backyard. At first glance, it was thought to be a fountain, but no. Each appointment it sits, an inbetween creature, waiting to greet him.
Challenge Accepted

Talk about being stuck between a rock and a hard place. Many pool pros first thought this was either an egg or a potato; however, itโs just a common, backyard rock in an uncommon scenario.
โI first noticed the suction was not working,โ says Ryan Barlow of Pacific Clear Pool & Spa, Inc. in Temecula, Calif. โSo, I started to turn valves to investigate the issue further. This valve would not turn to isolate the skimmer from the vac line. I opened up the port valve and discovered a rock jammed in the line.โ
Among the less-serious suggestions on how to rectify the situation were dynamite, a sledge hammer or to simply shrink the rock (easy, right?). โI ended up getting it out with channel locks and a screwdriver,โ says Barlow. โIt took 45 to 55 minutes.โ
You Mean, This Isnโt a Toilet?

This raccoon was caught red-handed leaving a little surprise for Rob Estell, a retired Fla.-based pool contractor. If only heโd have fled the crime scene a few minutes sooner.
Estell, who now teaches pool education and is a broker of pool businesses, simply captioned this photo-worthy moment with a sarcastic, โFun.โ Iโm sure this was a fun cleanup indeed.