Retail: Page 30

How to Support Employees Over the Holidays

Editor's Note: The following article has been summarized from its original version, which was first published here.

Covid Holiday Scaled

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Industry Spotlight: LG Electronics

LG Electronics

Advances in compressor technology are helping manufacturers move beyond the traditional capacity range of residential pool heat pumps, creating new possibilities for larger pools, faster heating and cooling, and a broader range of applications.

Industry Spotlight: LG Electronics

Meet the 2020 Pleatco Perfect PoolGuy and Gal

Congratulations to the 2020 Pleatco Perfect PoolGuy and Gal — Jesse Gist of Gallagher Pools and Spas and Shannon Sellers of Jeff's Pool and Spa Service.

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Notes From Bob Lowry: The CYA Debate Continues

Is it possible to remove CYA from pool water using aluminum sulfate?

Weighted Energy Factor (WEF) for Pool Pumps: What You Need To Know

The new DOE pool pump regulations are based on WEF, the first industry-wide efficiency metric.

The Industry Showcase 2021

While it seemed that much of our world came to a staggering halt this year, the pool and spa industry saw huge growth and brought tens of thousands of new customers into the leisure aquatic lifestyle.

The Pool & Spa Show Moves to a Live-Streaming Experience

The Pool and Spa Show has announced plans to move its 2021 show from an in-person event to a live-streaming experience. Each year over 11,000 industry professionals look to The Pool and Spa Show (January 26 – 28, 2021) to showcase their products, meet new vendors, connect with their peers and gain valuable education and insights that will make them successful in the year to come. This year's experience will be no different.

Boom in the Small Room

The industry has witnessed the historic surge in consumer appeal of pools and spas, but what about saunas?

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5 Principles for Responding to Customer Reviews

It’s essential for businesses to understand how to respond to online customer reviews, but knowing exactly how to go about it can be tricky. A Harvard Business review study (originally published here) examined over 20 million online reviews across TripAdvisor, Expedia, Hotels.com and Orbitz. After analyzing the length and content of manager responses for each online review, the researchers came up with five principles to enhance a business’ online reputation regardless of platform.

Customer Review

Yours, Mine & Ours

While it can be tempting to ride the spike of sales in the residential pool market, we must use this boom time to reach a new plateau to continue growth.

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Pleatco’s Perfect Pool Guys and Gals Near the Finish Line

The finalists for the Pleatco Perfect PoolGuy and PoolGal Award have been announced after much deliberation. They will be on hand for the virtual awards ceremony that begins at 7 p.m. ET on Nov. 19, broadcasted live from Pleatco's brand new production facility in Louisville, Ky. Register for the event here.

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The Pool and Spa Show Really Means It

The trade show fully intends to bring the industry together face-to-face in Atlantic City — and they could pull it off.

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Storytelling Can Make or Break Your Leadership

Sharing stories with your team can help build credibility for yourself and your ideas.

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Buyer's Guide

Find manufacturers and suppliers in the most extensive searchable database in the industry.