Phillip M. PerryPhillip M. Perry is a New York-based writer and consultant.RetailHelp New Managers SucceedBusinesses often encounter unanticipated trouble when promoting high performance individuals into management positions. This article offers advice on helping new leaders flourish.May 28, 2015HomeHow to Get a Better Merchant AccountPool and spa retailers can save money and increase profit by negotiating favorable terms in their credit card merchant accounts. Here’s what you should look for in a good contract.March 10, 2015RetailFitting Into The Family BusinessWhen family businesses treat non-family employees like second class citizens, morale and productivity can suffer.January 20, 2015HomeRx for Health Insurance CostsHealth care has seen a number of changes over the last year. Here's a recap of everything you need to know.December 23, 2014RetailHow to Court Banks for Favorable TermsWhile banks are healing, it's still tricky for small business owners to secure a loan. But we have advice to make getting a "yes" a lot easier.December 11, 2014RetailCalmer Store, Higher Christmas ProfitsRetailers can enjoy more sales and higher profits this holiday season by reducing the stress felt by employees and shoppers.November 18, 2014RetailYour Retail BrandA pool/spa store can increase sales by creating a compelling business brand that tells a unique “story” about price, value and service. Make sure it speaks directly to your customers’ needs.October 23, 2014RetailHow to Deal with Negative Employees at WorkOne of your employees just loudly complained about a customer. Another gripes about management. What should you do?October 2, 2014HomeIs Your Website Pulling its Load?Why web analytics are your website's best friend.September 9, 2014RetailPart-Time Workers: A Full-Time ChallengeSmall businesses are increasingly turning to part-time workers to meet their needs — here's how to hire the right people and treat them well.August 26, 2014Previous PagePage 6 of 16Next PageTop StoriesBuilder2026 Awards of Excellence: Bronze WinnersFrom stunning residential retreats to impressive commercial installations, explore the projects that earned Bronze honors in the 2026 PHTA Awards of Excellence.EducationReading the Room Without Losing YourselfBuilder2026 Awards of Excellence: Silver WinnersChemicalsPool Power PyramidSponsored ContentIndustry Spotlight: LG Electronics