5 Crucial Customer Experience Improvements for the Pool & Spa Industry

12 Aq Webinar Podium 1221

Recent data shows customers expect more convenience, personalization, and effective technological use than ever before. And they’re more willing to switch to another business if those needs aren’t met. â€‹As your pool and spa business operates and continues to navigate the modern market, you and your team will need to understand these new expectations, reevaluate your business model, product, and operations, and consider other critical factors of a constantly fluctuating pandemic status. If you want to seize the opportunity to get ahead, you will need to completely reimagine your customer experience—from the standpoint of the new consumer.

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