S.R.Smith’s new “Order Tracker” is made available to customers so they can track orders 24/7 without picking up the phone. When the pandemic hit, the company proactively created an operations task force dedicated to finding new ways to best serve customers during these challenging times, leading to weekly lead time updates, expanded supply chain initiatives and now the first of several digital tools that help customers get the information they need in the most efficient way possible. All you need is your purchase or sales order number and the ship to postal code. Once you input your order information, you will receive a summary view of your order and can expand for more details at the line level.
srsmith.com/ordertracker | (800) 824-4387
