Service: Page 91

In Pool Service, Employees are the Lifeblood of Your Business

The owner of a pool service company explains his philosophy for hiring, training and retaining solid service techs.

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Industry Spotlight: LG Electronics

LG Electronics

Advances in compressor technology are helping manufacturers move beyond the traditional capacity range of residential pool heat pumps, creating new possibilities for larger pools, faster heating and cooling, and a broader range of applications.

Industry Spotlight: LG Electronics

2016 SOI Service Report: Service is Where the Action Is

We polled service techs across the U.S. and Canada about their business outlook, their pain points, what they see on the job and more.

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It's Dad vs. Dad in Funny Pool Safety Video

The classic “keeping up with the Joneses” tale gets a witty, pool-industry spin that’s perfect for National Water Safety Month.

In Memoriam: John Johnson

Longtime pool and spa industry veteran John Johnson has passed away after a short bout with cancer at his home in Los Alamitos, California at the age of 74.

IPSSA Creates Fund to Support Swim Lessons

IPSSA launches a new program to help chapters offer swim lessons in their communities.

Build a Great Online Reputation

You need to monitor and improve your online reputation even if you don’t sell merchandise on the web.

Natural Chemistry Acquires SeaKlear

Natural Chemistry L.P. has reached an agreement to acquire the assets of the SeaKlear business, a division of HaloSource, Inc., in a deal expected to close this month. SeaKlear is a well-known brand to the pool and spa industry, having first introduced its products in the mid 1980’s.

How to Switch Off an Irate Customer

You've seen it before. A customer storms through the door, fists clenched. You can practically see the steam coming out of their ears. What do you do? We share some advice.

If your customer looks like this, stay calm and keep the following tips in mind.

Florida Pool Company Honored As Patriotic Employer

Van Kirk & Sons Pools receives a special honor for outstanding support for National Guardsmen and Reservists.

Organization News

SOI 2016: What Do Consumers Think About Pools and Spas?

APSP partnered with Gallup to study attitudes about pool ownership. We share just a few of their findings.

National Water Safety Month Begins

May kicks off the annual month-long campaign to encourage safer water practices during National Water Safety Month.

Organization News

Why You Should Own IPSSA's Water Chemistry Training Manual

AQUA Senior Editor Eric Herman takes a closer look at IPSSA's revised water chemistry training manual.

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