Retail: Page 115

February New and Updated Pool and Spa Products

Check out these new pool and spa products. One of them might fit well in your current line.

Sponsored

iGarden Debuts in Europe: Redefining Outdoor Living at IFA 2025

iGarden

iGarden makes its European debut with smart, design-forward pool and garden solutions.

iGarden Debuts in Europe: Redefining Outdoor Living at IFA 2025

Protect Your Customers' Data

Be careful with your customer's credit card data — it could be costly if you don't.

Series 2, Part 7: A Case Study in Customer Retention

Customer retention is key for success. So how well do you do? Here, Larry Bloom studies a pool retailer's customer retention rates and shares his findings.

What to Do When the Customer is Wrong

The customer isn't always right, — people in the pool business know that better than anyone. So when you have an irate customer with wild expectations, here's what to do.

Notes From the Test Center

Why the success of your retail or service store can hinge on water testing.

The Fine Art of Vinyl

It's one of the industry's great mysteries: Who exactly designs the vinyl liners we see on showroom floors? Here, we meet someone who does just that.

February Vinyl Liners Product Focus

Tara Linerswww.taramfg.com(256) 725-2500

January New and Updated Pool and Spa Products

New year, new products! Check out this bounty of new and updated products from around the industry.

Should You Sue Your Customer?

Just about every small business owner finds an unpaid invoice in their hands. But before you think about suing your customer, ask yourself these three questions.

Series 2, Part 6: The Impact of New Customers

Do you pay attention to how many people in your store are new customers? Here, Larry Bloom shares his findings on new customers in pool and spa retail outlets.

Commentary: Do Reality Shows Build The Hot Tub's Image?

The idea of the hot tub as party headquarters dominates TV (reality TV especially), and it’s an association that does more harm than good.

If You Want To Last, Put The Customer First

AQUA took a road trip to Wolter Pools and Spas, where co-owners Kim Wolter and Tom Larson shared the secret to long-lasting success: top-notch customer service.

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