The Welcome Party will start the show off on Monday, January 22 with a splash! Located in the Avalon Room at Harrah’s Resort, the party will go from 7 p.m. until 10 p.m., and will include live music, food and drinks, and uninterrupted time to catch up with your industry friends.
Outside of the Welcome Party, Heritage Pool Supply Group will also be hosting a reception of their own. At 7 p.m. on Tuesday, January 23, Hard Rock Hotel & Casino will stage two electric bands: Cheap Trick and The Marshall Tucker Band. The proceeds from this fundraising event will benefit industry organizations such as Swim Across America, Step Into Swim, Heritage Cares and The NESPA Foundation. All food and drinks will be included with your tickets.
The education begins on Sunday, January 21 and will go through Thursday, January 25. For these five, full days, attendees can choose from a number of industry-focused sessions including certification courses, continuing education courses, introduction courses and so much more. Specifically, PHTA, GENESIS, and Watershape University, will have multiple courses throughout the week to further educate the industry.
Additionally, women in the industry can attend a leadership workshop called “A Personal Deep Dive” on Monday, January 22, from 9 a.m. until 4 p.m. This course will begin by uncovering the attendees personality traits, and reveal how they may impact your co-worker, staff, customer and familial relationships. You’ll have the chance to apply what you learn to real-world scenarios, and gain valuable insights into your strengths, weaknesses and work preferences.
Mark your calendars to start the New Year off with a splash; dive into innovation at the 2024 Pool & Spa Show in Atlantic City!
Sunday, January 21
Current as of 12/7/23
8:00 a.m.
- GENESIS C201: Construction School: Concrete Pools (Day 1 of 3)
- GENESIS D231: Color Theory & Its Application (Day 1 of 2)
- PHTA | Certified Hot Tub Technician (Day 1 of 3)
- PHTA | Certified Maintenance Specialist (Day 1 of 3) PHTA | Certified Service Technician (Day 1 of 3)
- Watershape University: Construction 2711: Essential Major Renovation Workshop (Day 1 of 2)
- Watershape University: Construction 3511: Essential Plaster Workshop (Day 1 of 2)
- Watershape University: Engineering 4411: Essential Electrical Workshop (Day 1 of 2)
8:30 a.m.
- PHTA | Certified Pool Operator (Day 1 of 2)
Monday, January 22
8:00 a.m.
- Comprehensive Water Chemistry for Residential Pools
- GENESIS C201: Construction School: Concrete Pools (Day 2 of 3)
- GENESIS D231: Color Theory & Its Application (Day 2 of 2)
- GENESIS D250: How to Convert Design and Style Into Sales
- National Plasterers Council (NPC) Pool Start-Up Certification
- PHTA | Certified Hot Tub Technician (Day 2 of 3)
- PHTA | Certified Maintenance Specialist (Day 2 of 3)
- PHTA | Certified Service Technician (Day 2 of 3)
- Watershape University: Construction 2711: Essential Major Renovation Workshop (Day 2 of 2)
- Watershape University: Construction 3511: Essential Plaster Workshop (Day 2 of 2)
- Watershape University: Construction 4271: Vanishing- & Slot-Edge Design, Engineering and Construction
- Watershape University: Engineering 4411: Essential Electrical Workshop (Day 2 of 2)
8:30 a.m.
- PHTA | Certified Pool Operator (Day 2 of 2)
9:00 a.m.
- Pivoting for Success: How to Prepare Your People & Business for Change
- Women in the Industry Leadership Workshop: A Personal Deep Dive
12:30 p.m.
- Pool Opening Essentials
- Rookie to All-Star: The Fundamentals of Pool Service
1:30 p.m.
- Basic Hydraulics 101
- Introduction to PVC Membrane
- Jobsite and Employee Safety Training
- Sanitation Control Systems
- SPANISH Understanding Hydraulics
- Understanding & Troubleshooting Automation
- Using Finance to Grow Your Business in 2024 and Beyond
- Watershape University: Business 1121: Operating Philosophies & Policies
- Your Guide to New Jersey Pool and Spa Licensing Requirements
5:00 p.m.
- PHTA WAVE Event: Success Stories From the Young Pool & Hot Tub Professionals
7:00 p.m.
- Welcome Party
Tuesday, January 23
8:00 a.m.
- PHTA | Certified Maintenance Specialists (Day 3 of 3)
- PHTA Certified Hot Tub Technician (Day 3 of 3)
- GENESIS C201: CONSTRUCTION SCHOOL: Concrete Pools (Day 3 of 3)
- PHTA | Certified Service Technician (Day 3 of 3)
8:30 a.m.
- Atmospheric and Induced Draft Gas Heater Installation & Troubleshooting: Comprehensive Intro to Gas Burning Pool Heaters
- Basic Water Chemistry for Service Techs
- SPANISH Electricity for Pool and Spa Professionals Intermediate
- A Pro’s Guide to Aboveground Pool Assembly & Liner Installation (Hands-on Workshop)
9:00 a.m.
- Automate Your Service Department
- Code Brown: When Wildlife Invades the Swimming Pool - Snakes, Rats and Bears, Oh My!
- Finding Leaks - Turn Headaches Into Profits
- Fluidra Variable-Speed Pumps
- GENESIS C406: Pool Shell Cracking in Shotcrete/Gunite Construction
- GENESIS D131: Identifying New Business & Design Trends
- Liner Measurements: From Tech to Pro
- Make Your Customer Service Contagious! 6 Steps to Training Superstars!
- Plaster and Fill Water: How to Prevent a Disaster
- Resilient Pool Service: How to Make More and Do Less
- Salt Chlorine Generators - Do’s and Don’ts to Make Saltwater Pools Easier to Maintain and Operate
- Secrets - and Impact - of Successful Job Costing
- SPANISH Practical Water Chemistry
- The Future of Technology and AI for a Complete Pool Management
- Understanding Hydraulics (Intermediate)
11:00 a.m.
- Tile & Coping (Hands-on Workshop)
1:00 p.m.
- Electricity for Pool and Spa Professionals (Intermediate)
- Excavation Competence & Person Training
- You Don’t Have to Be Exceptional. You Do Have to Be Effective
1:30 p.m.
- GENESIS B246: Top Tips on Using Design to Close the Sale
- GENESIS C424: Dampproofing Solution and Best Practices
- Hayward Variable-Speed Pumps
- How to Use Google AI Driven Tools to Grow and Manage Your Business
- Keeping Up With the Rapidly Changing Employment Landscape Under Federal & Northeast State Laws
- Pool Plumbing Hydraulics
- Pool Stains & Discoloration: What’s THAT on the Pool Surface?
- Recreational Water Balance
- Service Touch Points - 9 Critical Points of Contact That Affect Customer Loyalty
- Spa Water Chemistry: It’s Not Just a Little Pool
- SPANISH Pentair Variable-Speed Pumps
- Stop Servicing Pools. Start Servicing Customers
- The Art of Communication - How to Have Impossible, Fierce and Difficult Conversations
- The Yellow Cake Principle: Your Recipe for Influence and Success
- Vinylology 101: The More You Know, The More You Sell
- Watershape University: Construction 1711: Pool Renovation Inspection Checklist: Considerations for a Successful Project
- What Got You Here Won’t Move You Forward: How to Lead in Today’s Workplace
2:00 p.m.
- Heaters (Hands-on Workshop)
- PUMP It Up! (Hands-on Workshop)
Wednesday, January 24
8:30 a.m.
- Diving Into Digital Success: A Digital Marketing Playbook for Pool Companies
- SPANISH Introduction to Advanced Hydraulics
- Watershape University: Construction 2252: Concrete Defect Identification and Prevention
9:00 a.m.
- Coaching, Cheering & Challenging: How to Activate Performance in Today’s Employees
- De-Mystifying Pool/Spa Heat Pumps
- GENESIS D227: Collaboration Between a Designer and a Technical Advisor
- Importance of an Employee Handbook & Job Descriptions
- Laws, Codes, and Standards that Affect the Pool Industry
- Leak Detection & Non-Destructive Pipe Repair Methods
- Measuring for Safety Covers Natural Swimming Pool Basics: What They Are and How They Work
- Pentair Variable-Speed Pumps
- Practical Water Chemistry
- Present With Impact
- Proximity Matters in the Service Industry: Grow Your Business in Your Local Community
- SPANISH Hayward Variable-Speed Pumps
- Stains Are Not Normal
- Troubleshooting Pools: Solving the Top 4 Issues That Plague Pools
- Watershape University: Business 3421: Financial Planning for the Next Economic Slowdown
- Watershape University: Service 3121: Electricity, Bonding and Controls for Service Professionals
- What Are You Lighting?
- PHTA Certification Exam Day
11:00 a.m.
- Tile & Coping (Hands-on Workshop)
12:30 p.m.
- Pool Opening Essentials
- Rookie to All-Star: The Fundamentals of Pool Service
1:00 p.m.
- Inground Pool Vinyl Liners: Installation & Troubleshooting for That Perfect Fit
- Principles of Pool Plumbing
- Team Leadership and Personal Growth
1:30 p.m.
- Advanced Leak Detection for the Seasonal Professional
- Algae: Causes & Prevention
- Effective Employee Discipline & Termination
- Every Day is A (Sales) Presentation
- Filtration and Circulation
- GENESIS C103: Shotcrete
- GENESIS E312: Understanding Water Current
- Hot Tub Controls: When to Repair or Replace
- Maintaining Water in Salt-Chlorine Pools: The Case for Borates
- Natural Swimming Pools - Design & Construction
- Pool Chlorine Mysteries: Chlorine’s Annoying Disappearing Act and How to Improve Its Behavior
- Pool Math Refresher for Service Technicians
- Proper Techniques for Prepping a Pool Shell for Plastering
- Retirement Planning in Today’s World: How to Build & Develop a Plan for Individuals and Companies
- SPANISH Fluidra Variable Spa Pumps
- SPANISH Stop Servicing Pools, Start Servicing Customers
- The Power of Building Engagement Through Visual Content
2:00 p.m.
- Heaters (Hands-on Workshop)
- PUMP It Up! (Hands-on Workshop)
Thursday, January 25
8:30 a.m.
- Building Trust Through Superior Leadership
- Do’s & Don’ts in Repairing Whirlpool Jetted Tubs
- PHTA: Exploring the Myths of Water Quality With Science
- PHTA: RDPs, AHJs, Builders, Service Companies, Testing/Certification & VGBA: Impact of New Changes to APSP-16 Drain Cover Standard
- Preventing Critical Digital Marketing Mistakes to Maximize Business Growth
- SPANISH Benefits, Installation, and Troubleshooting of Salt Systems
- SPANISH Sanitation Control Systems
- The Benefits of Solar Pool Heating for Pool Owners and Pool Professionals
- Water Features
- Watershape University: Construction 2421: Handing it Over: Startups, Punch Lists & Project Closeouts
